We are located right at the shore, all of our programs are carried in the sea water. It is very important to us that you swim with dolphins in their natural environment since Jamaica is full of natural wonders that is what we want you to see and enjoy here at Dolphin Cove Montego Bay.
Will food be available at the park?
Snacks like hot dogs, hamburgers, meatballs and beverages for all ages are available for an additional cost.
How can I arrive to Dolphin Discovery Montego Bay?
Dolphin Cove Montego Bay is located in Lucea 10 minutes away from the Grand Palladium Jamaica Resort & Spa. Just 45 km away from Montego Bay (about 1 hour drive) and 128 km away from Ocho Rios (approximately 2 hours drive taking the A1 highway). Take A1 toward Bogue Rd Hanover Parish
Do you have showers to use after my swim with the Dolphins program in Montego Bay
Yes we do! Showers are located outside by the locker area. We advise you to take a towel as they are not provided at the facility.
What else can I do at the Montego Bay location besides swimming with Dolphins?
You will be able to pet the friendliest camels in all Jamaica as well as enjoy a very unique and memorable shark show.
Do you have restaurants inside the dolphinarium?
Yes, we have the Parrot Grill Restaurant which offers some of the best dishes in all of Jamaica! We offer a variety of dishes from our famously known Real Jamaican Jerk Chicken, to various salads like the Garden Salad and Chicken Salad, and also something for the kids to feast on. You can also grab a delicious drink from our bar that will refresh you after a long day with our friendly dolphins.
What options of food do you offer at your restaurant?
We have a wide selection of hamburgers, club sandwich and delicious hot dogs. Though we also offer the best dish in all of Jamaica which is our home cooked Real Jamaican Jerk Chicken. Snacks are also offered such as nachos, our delicious Chicken Quesadillas, french fries and options for kids such as chicken nuggets.
What are the opening and closing times of your restaurant?
The Parrot Grill is open from 9:30 am to 2:30 pm.
What are the park's opening hours?
We are open from 9 am to 5pm.
Is transportation available with my swim program?
Transportation is not included with your swim program but you are able to include it at an additional cost depending on your hotel´s location. Children aging from 1 to 2 are free of charge. Please contact our call center to get more information and add this service to your reservation. Toll free Jamaica number 1-877-344-3385 or at info@dolphindiscovery.com
What happens if there is bad weather in Jamaica?
Due to our strategic location we are fortunate to be able to work under any climatic condition.
What activities are carried out in each program?
Royal Swim: Foot Push, Dorsal Tow, Handshake, Kiss, Hand target, hug.
Dolphin Encounter: Hand target, kiss, handshake, as well as information about the behavior and anatomy of dolphins.
How many people are in the water at the same time?
Royal Swim: 10 maximum.
Swim Adventure: 12 people maximum.
Dolphin Encounter: 15 to 20 people maximum.
How early should I arrive?
We recommend to arrive at least 45 minutes before your scheduled time as you need to check in and receive a small induction.
Can I feed the dolphins?
Dolphins have a specifically balanced diet according to their age, activity and development, so feeding dolphins is not allowed as this could affect their health.
Do you offer therapy programs with dolphins?
No, we currently do not have this service, our programs are educational and interactive. However, we invite you to participate in any of our programs, you can review the security policies section for more information on the participation of people with disabilities.
Will I have to wear a life jacket?
The use of life jackets is required in all water programs, our staff will provide the jacket that best suits your complexion, we have jackets available in different sizes and for babies one year old and up.
I am a person with disabilities, Can I participate in the programs?
People with disabilities may participate in our programs, this requires filling a format and send it via email to info@dolphindiscovery.com, in this format is to specify the type of special attention they require and based on this information we can determine which is the best program for you and how many people will assist you.
Can I use my camera?
For security reasons, is not allowed to use cameras in the water, professional photos will be available for sale.
Can pregnant women participate?
Our programs dolphin swim Swim Adventure and Royal Swim are not allowed for pregnant women, however our Dolphin Encounter program is a great option for women with up to 5 months of pregnancy, previously signing a waiver and accompanied by another adult.
Is there refund for cancellation?
Yes, as long as it's done at least 4 days before the scheduled date of your swim. Cancellations with less than 4 days notice does not apply for any refund. The refund will be made if cancellation is made 5 days or before the scheduled date, however there are bank charges for 10% of its total.
What if there is inclement weather?
Our programs go on rain or shine, so there are no cancellations or refunds in these cases.
What is your children's policy?
Children over 4.6 ft will be allowed to participate alone in any of our dolphin programs by paying the adult rate.
Children over 3.9 ft up to 4.6 ft will be allowed to participate alone in the Encounter program. To participate in the Swim Adventure or Royal Swim programs, children must be accompanied by a paying adult.
Children over 3.3 ft and up to 3.9 ft will be allowed to participate in the Encounter program accompanied by a paying adult. To participate in the Swim Adventure or Royal Swim programs, children must be accompanied by two paying adults.
Children under 3.3 ft will be considered infants and will perform Encounter activities regardless of the program in which they participate (it is a requirement that they fit the vest).
How can I view and print my confirmation?
If you cannot find your confirmation in your email; you can look for it with your reservation number and email address at the following link (click here)
Are pets allowed?
No pets are allowed, with the exception of service animals. Service animals do not include emotional support pets.
