Swim with Dolphins FAQ's

How do I get to Puerto Aventuras' habitat if I’m in Cancun?
If I want to get to Puerto Aventuras from Cancun by car, what can I do?
How can I get to Dolphin Discovery Puerto Aventuras if I’m in Playa del Carmen or in another part of the Riviera Maya?
Are programs carried out in the sea or tanks?
If my friends want to go with me without swimming, do they have to pay a special fee as observers?
Besides dolphin programs, are there other activities in Puerto Aventuras?
Could I have a towel if I swim with dolphins in Puerto Aventuras?
Is there a safe place where I can leave my stuff?
What is your policy on children?
What are the policies of age for the Encounter program?
What are the age policies for Swim Adventure program?
What activities are carried out in each program?
How many people are in the water at the same time?
How early should I arrive?
Can I feed the dolphins?
Do you offer therapy programs with dolphins?
Do you have transportation service?
How I can recognize the transportation vehicle?
What will be the schedule of my transportation?
Will I have to wear a life jacket?
I am a person with disabilities, Can I participate in the programs?
Can I use my camera?
Can pregnant women participate?
Is there refund for cancellation?
What if there is inclement weather?
What are the age policies for the Royal Swim program?

Contact Info:

This site uses cookies to offer you a better browsing experience. By continuing to access the web site, you agree that we will store personal data in a cookie as outlined in our Privacy Policy.