Our privileged location offers a unique nature environment, next to the lagoon with Caribean Sea water. Dolphin Dreams Hotel and Spa is designed to provide the best service for you to have an exclusive experience in our habitat. This is a great place for dolphin lovers as we focus on creating activities that everybody can enjoy like the handshake, receiving a tender kiss from these incredible marine mammals.
You will also have fun playing in different activities with the dolphins the hand target. Puerto Aventuras fulfills all expectations so you can fully enjoy this experience and create a strong bond with your family, perfect for parents to enjoy with their children an amazing contact with nature.
Place your reservation today and enjoy the experience of a lifetime!
Adults (+13 years old)
Buffet meal and 2 non alcoholic beverages during lunch.
Kids (6-12 years old)
Infants (1-5 years old)
* Kids must swim with a paying adult.
Ground transportation service to our facilities. (Request your transportation by email to email@example.com or by phone 48 hours before the program at an additional cost of $10.00 USD per person. Please be sure to provide your customer agent with your confirmation number)
Photos of your experience with the dolphins
Other activities in Cancun or Isla Mujeres
Don’t include infants under 6 years old in your reservation as they are free of charge; however, be sure to add them in the comments section of your reservation.
Additional $15 USD per companion for transportation.
10 min briefing and 40 min in the water.
In the Dolphin Dreams location, groups have a maximum of 15 people for a closer experience.
Children over 4.6 ft will be allowed to participate alone in any of our dolphin programs by paying the adult rate.
Children over 3.9 ft up to 4.6 ft will be allowed to participate alone in the Encounter program.
Children over 3.3 ft and up to 3.9 ft will be allowed to participate in the Encounter program accompanied by a paying adult (1 adult per kid).
Children under 3.3 ft will be considered infants and will perform Encounter activities regardless of the program in which they participate (it is a requirement that they fit the vest).
For security reasons, the use of cameras in the water is not allowed, professional photos will be available for sale.
The use of lifejackets is required in all water programs.
IMPORTANT: currently, we are NOT accepting US dollars in cash at our facilities (check-in, restaurant, boutique, and photos), however, we accept Mexican pesos in cash. If you want to use an international credit or debit card, payments will be done in Mexican or US currency.
For safety reasons pregnant women (5 months and up) can't participate in any of our aquatic programs. Women with less than 5 months into their pregnancy can participate in the Encounter program only if accompanied by another adult and after signing a Responsibility Form.
It is important to arrive 30 minutes before your program, remember you'll receive a short briefing before your swim.
If you have any health or physical disability please contact our call center before you make your reservation so we can provide you full information about our services.
Remember to use biodegradable sunscreen to protect your skin, the environment and marine species.