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FAQ's of Dolphin Discovery Playa del Carmen


How do I get to Playa del Carmen habitat if Im in Cancun?
If I want to get to Playa del Carmen from Cancun by car, what can I do?
How can I get to Dolphin Discovery Playa del Carmen if Im in Playa del Carmen or in another part of the Riviera Maya?
Are programs carried out in the sea or tanks?
If my friends want to go with me without swimming, do they have to pay a special fee as observers?
Besides dolphin programs, are there other activities in Playa del Carmen?
Could I have a towel if I swim with dolphins in Playa del Carmen?
Is there a safe place where I can leave my stuff?
What is your children's policy?
What activities are carried out in each program?
How many people are in the water at the same time?
How early should I arrive?
Can I feed the dolphins?
Do you offer therapy programs with dolphins?
Do you have transportation service?
How can I recognize the transportation vehicle?
What will be the schedule of my transportation?
Will I have to wear a life jacket?
I am a person with disabilities, Can I participate in the programs?
Can I use my own camera or mobile when I swim with dolphins?
Can pregnant women participate?
Is there refund for cancellation?
What if there is inclement weather?
How can I view and print my confirmation?
How can I purchase my individual photo package by booking on the website?
How can I buy my individual photo package if I didn't buy it when I booked my swim with Dolphins on the website?
What if I have already done my experience with Dolphins and I am in the habitat but I want to buy my package of individual photos?
How long after swimming with Dolphins can I buy my individual photo package?
What requirements do I need to be able to purchase my individual photo package?
How can I download my photos when I buy my package at the location?
In case of having doubts or not being able to download my individual photos, is there a way to assist me?
If I bought my individual photo package, how can I download my photos?
How long after I swim with Dolphins can I download my photos?
What if I want a photo as a couple or group and we pay for the individual photo package, does it have an extra cost?
Can the price of the individual photo package vary?
Are pets allowed?

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