All the experiences includes:
- Pool
- Buffet*
- Free Wi-Fi
- Showers
- Lifejackets
- Lockers
- Drinks**
Buffet and Drinks information
- One meal for Dolphin Encounter, Swim Adventure and Isla Discovery.
- Domestic drinks only for packages which include Swim Adventure, Royal Swim and Sea Life Discovery Plus.
- Only Soft Drinks for Dolphin Encounter.
Available with Extra Cost
- Photo Package
- Boutique
PRICES | SCHEDULES | BEHAVIORS | INCLUDES | |
---|---|---|---|---|
$ 179USD
$ 129USD
|
*
Tu,We,Th,Fr,Sa,Su
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* Kids must swim with a paying adult. |
- Dock fee with cost for Adults $20 USD, Children $15 USD, Children under 5 years old do not pay dock fee.
- Ground transportation of $15.00 USD.
- Photos of your zip line activity in Garrafon Natural Reef Park.
- Other activities in Cancun or Isla Mujeres.
Infants do not apply for the free photograph package; however, the photographs can be purchased at our boutique. This dolphin swim program includes individual photographs of your dolphin interaction only.
Don’t include infants under 3.3 ft in your reservation as they are free of charge; however, be sure to add them in the comments section of your reservation.
All participants must be at least 3.9 to perform the snorkel activities.
Children over 4.6 ft will be allowed to participate alone in any of our dolphin programs by paying the adult rate.
To participate in the Swim Adventure or Royal Swim programs, children over 3.9 ft up to 4.6 ft must be accompanied by a paying adult (1 adult per kid).
To participate in the Swim Adventure or Royal Swim programs, children over 3.3 ft and up to 3.9 ft must be accompanied by two paying adults (2 adults per kid).
Children under 3.3 ft will be considered infants and will perform Encounter activities regardless of the program in which they participate (it is a requirement that they fit the vest).
For security reasons, the use of cameras in the water is prohibited. Professional photos will be available for sale.
In this program at Isla Mujeres, the maximum number of people per group is 12 to ensure a better experience.
The use of life jackets is mandatory in all water programs.
Activities involving Marine Mammals (Dolphins, Sea Lions, and Manatees) are subject to a Participation Tax for Activities with Aquatic Animals (ISEPAAA), established by the State Government of Quintana Roo. This tax will be collected at check-in, at a rate of $ 3 USD per person, and applies to guests aged 6 and above.
Residents of Quintana Roo are exempt from the Participation Tax for Activities with Aquatic Animals (ISEPAAA).
The funds collected from this tax go directly toward the protection of marine species in Quintana Roo.
- Bring towels and cash for taxis, shopping, meals, etc.
- For safety reasons, expectant mothers of 5 months or more can't participate in any of our aquatic programs. However, expectant mothers of less than 5 months can only participate in the Encounter program if accompanied by another adult and after signing a waiver.
- If you have any health or physical problem, please contact our call center before booking your reservation so we can provide you with full information about our services.
- It is important to arrive 30 minutes before your program, remember you'll receive a short briefing before your swim.
- Remember to use biodegradable sunscreen to protect your skin, the environment, and marine species.